Buildings, cooling towers, spa pools
A sample answers one question, at one point, on one day
Which point, and on which day, is the entire test. We draw the sampling plan on your schematic, take the samples with the temperature and residual recorded beside them, and have them cultured in an accredited laboratory.
We test water, not people. If you are concerned that someone is unwell, contact a doctor or your local health department. Nothing on this site is medical advice.
The plan before the bottles
A sampling plan is drawn on the schematic, not made from the taps nearest the door. Where the samples come from decides what the result is worth.
We sell no treatment
No chemicals, no dosing contracts, no remedial works, no commission on any of them. A company that supplies the treatment has a reason to conclude you need more of it.
We test water, not people
We report what was found and where. We do not interpret a result as a health matter, because that is a clinical judgement and we are not clinicians.
Three systems, one discipline
The organism does not care which system it is in. What differs is where it can hide, and therefore where a sample has to come from.
Building water systems
Generation, storage, distribution, recirculation, and the dead legs left behind by every refurbishment.
What it involves→
Cooling towers
Basin sediment, biofilm on the fill, drift eliminators. Findings a chemistry report cannot contain.
What it involves→
Sampling and analysis
Sterile bottles, recorded temperature and residual, chain of custody, culture in an accredited laboratory.
What it involves→Where it hides
The dead leg nobody can see on a walk-round
A branch to a removed fixture, an oversized run to an outlet nobody uses, a capped tee left after a refurbishment. Warm, still, and connected to everything else. Invisible in the corridor and obvious on the drawing, which is why a sampling plan starts on the schematic.
What a result is worth
One bottle answers one question, on one day
In use
An outlet in service, running clear. Nothing here looks like a problem, which is exactly why a sampling plan is written from the layout of the system rather than from what someone noticed.
Sampled
One bottle answers one question, at one point, on one day. What that answer is worth depends entirely on where the point was, whether the outlet was flushed first, and how fast the bottle reached the laboratory.
Controlled
A result changes something or it changed nothing. Temperature control at the outlet, a dead leg removed, a mixing valve set and logged: that is what a follow-up sample is meant to confirm.
Where this work happens
Five systems, five different questions
Commercial roof
Cooling tower
Hotel plant room
Calorifiers
Healthcare
Clinical outlet
Laboratory
Bottles and plates
Service riser
Dead leg
The system, not the sample
Sampling measures one point on one day. Control is a set of conditions held all year: temperature at the outlets, no stagnant branches, a tower cleaned on a schedule someone signs. A programme built on results alone reacts; a programme built on conditions prevents.
Three questions that come up every time
How many sampling points does a building need?
There is no general answer, and anybody who gives you one has not seen your building. It depends on the size and complexity of the system, the occupancy, what your programme specifies, and what previous results showed. It is settled on the schematic, as described under water management programmes.
Is a test kit good enough?
For watching a trend between scheduled samples on a system already under a documented programme, sometimes yes. If a decision rests on the number, it rests on culture. The trade-off is set out in the advice section.
Someone in the building is unwell. What do I do?
Contact a doctor and your local health department before you contact us. They will tell you what sampling they want, when, and by whom, and sampling ahead of that instruction can complicate an investigation rather than help it. What we do in that situation is on urgent requests.